
By Heart of Illinois ABC
BLOOMINGTON – The new ‘Hub’ in the Government Center in Downtown Bloomington is making city customer service more streamlined. Newly elected Mayor Mboka Mwilambwe cut the ribbon to open the Hub Monday morning.
City Manager Tim Gleason said customer service for residents was a priority for the City Council. He calls the ‘Hub’ a one-stop shop with five city offices represented.
Specially trained staff will work to assist with questions about any city business including the legal department, parks & recreation, public works, finance, and the City Clerk.
“You can do anything from apply for a business license, a permit. You can pay a water bill, sign your kids up for parks. It’s just really a thinking outside the box so we can service all the citizens in one spot rather than them running around to find us.” explained City Clerk Leslie Yocum.
The ‘Hub’ will be open from 8:00 AM to 5:00 PM Monday through Friday.
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